Contact us

If you haven’t been able to find an answer to your query or issue in our documentation, our small but dedicated team would be happy to help. Use one of the options below to connect with us.

Documentation

We have a huge range of support articles located on our dedicated support site.

View our support docs

Current status

The current status of the Cheercast website and systems is shown below. Click the button to get more information.

Talk to us!

Send us a message

Fastest

Social media

Send us a message on Facebook or a DM on Instagram and we'll aim to get back to you within 1-2 business days.

Send us a message!

"REQUIRED" indicates required fields

NameREQUIRED

First Last

Your Email AddressREQUIRED

What do you need assistance with?REQUIRED

Please select the Event Provider of the event you're having an issue withREQUIRED

Please select the event that you're having an issue withREQUIRED

Please select the routine that you're having an issue with

If the routine you're looking for isn't on this list, please tell us more in the text box below

How can we help?REQUIRED

Please include information like what you were doing when the issue occurred, any error messages that show, what you expected to happen and what actually happened and what browser/device you are using. If you are having an issue with a specific routine, please include the event name and item number AND team name. Please be as detailed as possible. The more information you provide increases the likelihood that we can find and fix the error quickly.

How can we help?REQUIRED

If you can take a screenshot of the error or issue, please upload it here

Hint: To take a screenshot on a Windows device, press the PrtSc button (you may also need to hold the Fn or Windows button whilst doing this depending on your device). To take a screenshot on a MacOS device, press Command + Shift + 4 and select the area you want to capture using the mouse.

Accepted file types: jpg, jpeg, png, Max. file size: 10 MB.

CAPTCHA

Comments

This field is for validation purposes and should be left unchanged.

Our most popular support articles:

How to register for a Cheercast account

How to link your account with your gym or studio

What happens when the link to your club expires?

Changing which club your account is linked with

Can I link my account with more than one club?

Cheercast is a video & content platform serving the Australian All Star Cheerleading & Dance community.

Navigate

Our Competitions

Routine Videos

Routine Photos

Your Account

Get Support

Support Centre

Current Status

Contact Us

Legal

Having an issue with something on the Cheercast website?

Please use the form below to let us know about any issues you're facing with the Cheercast website, including usability issues or something not working the way it should. If you need customer service support, please visit our dedicated support website to get in touch with our team.

"REQUIRED" indicates required fields

What aspect or feature of our website are you having an issue with?REQUIRED