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Virtual EventsNEW
Connecting to Cheercast’s production studio for live routines
If you're on this page, it means you're either you've scheduled a technical rehearsal for an upcoming event or you'll be competing at an event and you need a refresher, either way we're looking forward to connecting with you and running you through the process and...
Broadcasting from your facility to Cheercast’s production studio
If you're attending an event where you will be required to broadcast your live routine from your facility to Cheercast's production studio, this article will guide you through the technology and requirements we have to ensure this is a simple, seamless process for you...
Uploading your routines for a Virtual Event
This article explains the process for uploading your routines for an upcoming virtual event. If you have questions about this process after reading these instructions, please reach out to our team via the Contact Us page. Firstly, head over to the Virtual Event...
Filming your routines for a Virtual Event
This is a comprehensive guide for support programs in filming their routines for a virtual event which is based on pre-recorded routines. We'll break this guide up into five main parts: Equipment & Apps, Position Your Camera, Video Settings, Audio Settings and...
Help with your Account
What happens when the link with my Program expires?
In order to protect your Program's routines, we require users to re-link their accounts in April of every calendar year. This means that the existing link to your Program will expire on the 31st of March. What happens after my Program link expires? Once the link...
How to delete your Cheercast account
If you no longer wish to use our services or access your routines, you can delete your account at anytime by following the below steps. Deleting your account: Click here to login and view the account deletion form. Enter your password, select the checkbox to confirm...
What personal information do I need to provide?
When you register for an account on Cheercast, we ask you for the following required information: Your first and last names A verified email address Your country, state and postcode (used to verify your location and by our routine protection system) Your age bracket...
Why can’t I link my account with more than one Program?
At the core of our service is our commitment to programs to protect their routines and private content. To do this, we've implemented a number of processes and systems to ensure that only authorised members of a program have access to that program's routine videos....
Changing which Program your account is linked with
We understand there may be certain circumstances where you need to update or change which program your account is linked with, for example if you've moved to a new Gym or Studio. Note that undertaking this process will immediately revoke your access to any routines or...
How to link your account with your Program
There are two situations where you might need to link your account with your program once you already have a Cheercast account. The first situation is if you didn't link your account during the registration process and want to update it to access your routines. The...
How to register for a Cheercast account
Registering for your free account takes less than 5 minutes. During the registration process, you can also link your account to your program. Alternatively, if you don’t want to access a program’s routines and just want to access our members only content, you can...
Accessing your Routines
How to watch and download your routines
You can watch and download your routines by visting one of the following pages: Competition Pages For every event that Cheercast is onsite for, we have a page on our website that represents that event. This page includes information about the event, a schedule and...
Other Cheercast Features
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Cheercast at Events & Competitions
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Support for Programs
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