What happens when the link with my Program expires?

In order to protect your Program’s routines, we require users to re-link their accounts in April of every calendar year. This means that the existing link to your Program will expire on the 31st of March.

What happens after my Program link expires?

Once the link expires, you will no longer be able to access your routines. You will still be able to access competition pages and other member-only content. For this reason, we recommend logging on and downloading any routine video files before the 31st of March.

Re-linking your account with your Program

Like in previous years, our team will be undertaking maintenance and system updates for the first two weeks of April to ensure everything is running smoothly before this years competition season begins. During this time, you will not be able to register a new account OR link an existing account with your program. Generally, these updates take 2 weeks, however this can vary depending on the number of updates and any new features we are adding. You can view the current status of our systems and website here.

After these updates are completed, you will be able to login to your account and re-link your account directly for another 12 months using the linking password provided by your Gym or Studio. Note that this linking password might have changed since the last time you linked your account, so please double check with your Coach or Program Owner if you’re unsure.

Regardless of whether or not you have updated your program linking at any time prior to the 31st of March, all user accounts will be unlinked from the 31st of March. Program Accounts will never be unlinked from their Program.

Last Updated April 13, 2021

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